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Executive Team

Executive Team

Andrew Smith

Chief Executive Officer & Co Founder

Andrew has more than 10 years experience working in the credit and collections industry.  
ARMA is the 3rd company Andrew has been involved in creating over the last 5 years.

Andrew also plays a key role within the Australian Institute of Credit Management (AICM) having presented at a number of workshops/conferences.

Shane Ashton

Chief Operating Officer & Co Founder

Shane Ashton has over 8 years experience working in the credit and collections industry having worked at some of the largest and most successful debt recovery, business information and credit reporting organisations.

Shane was previously responsible for the management of the consumer collection division at Australian Recoveries & Collection Pty Ltd (ARC) which consisted of 3 teams and more than 15 staff.

Ravi Dwivedi

Executive Director & General Manager

Ravi has been working in the wider Financial Services industry for over 23 years in New Zealand and overseas. In the last 16 years he has worked in the NZ credit and collections industry specialising in the following areas:

 

  • Debt recovery

  • Credit reporting

  • Credit management training

 

During this long and successful tenure, Ravi has successfully acquired and managed business relationships with a number of large commercial entities in the Banking, Finance, Insurance, Government, FMCG, Construction, Manufacturing, Education, Health, Trading and Retail sectors and therefore enjoy a sound knowledge and understanding of the real challenges and needs of organisations in these sectors in the wider credit and finance space.

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